Frequently Asked Questions

Everything you need to know about our gourmet dough creations.

How should I store my Twisted Dough products?

To maintain maximum freshness, we recommend storing your dough in a cool, dry place. For extended shelf life, our products can be refrigerated for up to 3 months or frozen for up to 6 months.

Are your products safe to eat raw?

Absolutely! We use heat-treated flour and pasteurized ingredients, making our dough 100% safe to enjoy straight from the jar without baking.

How long does shipping take?

We typically process orders within 1-3 business days. Once shipped, standard delivery takes 2-5 business days depending on your location within the continental US.

Do you offer vegan or gluten-free options?

Yes, we have a dedicated selection of both vegan and gluten-free flavors. Please check the 'Dietary Friendly' section of our shop for specific nutritional details.

What is your return policy for food items?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.

Can I bake the dough into cookies?

While our dough is optimized for snacking, most flavors can be baked! Simply scoop onto a baking sheet and bake at 350°F for 8-10 minutes for a soft, warm treat.